The most reliable dental lab case management plugin and ticket system for WordPress
The most affordable dental case management system that can be deployed on you WorldPress website within 10 minutes. Make your customers super loyal with amazing case management and customer support experience with DentalCase WordPress Plugin.
An excellent choice for dental labs or even individuals offering dental services.
- If you are a large dental lab with groups of designers, customer support, or even distributors and user groups, DentalCase is an enterprise solution that support levels of support and case management.
- If you are a freelancer technician, DentalCase boost your service with well crafted process and convenience with an appearance of a stellar service group
- For dental clinics, if you often feel you are stuck with one dental lab or multiple with various case submission and tracking system, DentalCase is a perfect solution for you to centralized the lab services you need.
DentalCase is specifically designed to streamline and elevate your design and support processes, ensuring unparalleled efficiency and customer satisfaction.
With our user-friendly interface and powerful features, such as an advanced case system for WordPress, and a robust knowledge base, you can effortlessly engage with your customers and resolve their issues promptly. We aim to revolutionize your support operations, empower your team, and foster long-lasting customer relationships.
Truly self-hosted, without any restriction
Now you do not need to worry about per-agent/month cost as you scale. DentalCase does not restrict the number of agents or tickets you can host. You hold control of your data on your WordPress database. You can also integrate cloud service plugins to host your data on the popular cloud servers of your choice.
Predefined Dental Processes
- Dental implant treatment planning and surgical guide design
- Orthodontic treatment planning and clear aligner design
- Bracket bonding design
- DentalCase comes with custom fields so you can defined other process, from restorations to sleep appliances.
- 3D viewer integration makes case review easier
Real-time email notifications
DentalCase allows you to create several email notification templates for triggers such as a new ticket, ticket reply, change status, etc. In addition, you can add conditions to these email templates, which will only notify if the given conditions are satisfied.
Maintain internal and external communications
Keep others in a loop using private notes
Your team can submit private notes within tickets that are only accessible to support agents.